COVID-19 Helpful Links
Covid-19 Support For Families & Individuals
Canada's Economic Response Plan
Information on financial relief programs offered for Canadians and businesses affected by the Covid-19 pandemic. This includes: Employment Insurance, the Canada Recovery Benefit, Canada Recovery Sickness Benefit, Canada Recovery Caregiving Benefit, Mortage Payment Deferral program, Canada Emergency Wage Subsidy and much more.
Support For Families
Family & Children's Services Waterloo Region
Support for families and children still continues.
If any community member or professional has concerns about the safety and/or well-being of achild or youth under 18, please contact 519-576-0540.
The offices at 65 Hanson (The Family Centre) and 168 Hespeler Road in Cambridge are closed to visitors. The main office at 200 Ardelt is screening all potential visitors as well as staff. If you need to visit their office, please call ahead (519-576-0540) to make an appointment.
Support For Adults
Emergency Pet Food Bank - Kitchener Humane Society
The Kitchener Humane Society will be offering a temporary Emergency Pet Food Bank which will offer: pet food, small animal bedding and cat litter.
Kitchener Pet Food Bank location: 55 Franklin St. S. Kitchener
Safe Voluntary Isolation Sites
The isolation site is a safe place for people to stay to help them rest and recover, and to reduce the spread of COVID-19 within their home and in the community. There are no costs for people to stay at the site. The site is private and welcoming, with many comforts of home. People who use the isolation site will have a private hotel room with Wi-Fi, a computer to borrow, a TV, telephone, small fridge, three meals daily, and coffee machine.
People are eligible to use the isolation site if they:
- Need to isolate to protect themselves or others from COVID-19; AND
- Cannot safely isolate in their own home; AND
- Are a resident of the Region of Waterloo; AND
- Do not need onsite medical support.
Follow the link if you would like to apply.
Local Information and Support
Telehealth Ontario is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week.
Toll-free TTY: 1-866-797-0007
Telehealth Ontario is only offered over the phone.